Ordering, Cancellations & Privacy

Ordering with Sea Glass Shore

Sea Glass Shore is the public wellness website of Dawn Spain, PHom, Wellness From Within. All services are remote. QEST4 is a complementary wellness service, not a medical diagnostic test or a substitute for medical care.

Timing and preparation

No-appointment QEST4 scans are completed within 7 days after intake and required preparation are complete. Postal delivery is separate from scan completion. The optional $200 package includes the scan and a 30-minute Zoom consultation, normally held before the scan. Dawn arranges the Zoom time directly with you.

Cancellations and refunds

You may cancel before the scan process begins for a full refund, with no cancellation fee. Once the scan process has started, payments are non-refundable. This applies to the selected scan or scan-and-Zoom package. If you have not yet had your Zoom consultation and scan work has not begun, your package is fully refundable. Contact Dawn promptly to request cancellation.

Shipping

U.S. postage is included with shipped preparations. International clients must contact Dawn for a separate shipping quote before ordering a shipped preparation. An order does not reserve a live appointment.

Information used for your order

Checkout collects contact, billing, shipping, selected service, and payment-status information to process orders, arrange services, deliver preparations, and handle cancellations or payment questions. WordPress and WooCommerce store order records. Authorized store administrators can access the information needed to administer your order.

Payments and service providers

Square processes card payments. Information needed for payment processing is shared with Square. Hosting and delivery providers may process information needed to operate the website or deliver your order. Please review Square’s privacy notice for its handling of payment information.

Cookies and records

The store uses cookies to keep track of your shopping cart, checkout session, and sign-in. Order and payment records are retained as needed for service administration, accounting, resolving disputes, and applicable recordkeeping requirements. Contact Dawn with questions about your information or requests to access, correct, or delete it; some records may need to be retained.

Your private intake

Medical history, symptoms, intake, and private wellness reports belong in the existing client portal, not checkout or general email. The portal remains separate from this public store. Store ordering does not replace intake or any required preparation.

Contact

For order, cancellation, shipping, or privacy questions, email wellnessfromwithin@icloud.com or call (252) 626-4104.