Frequently asked
Questions about your scan and care
Clear answers on remote scans, booking, shipping, and the secure client portal, so you can plan with confidence.
How quickly are scans completed?
Remote scans are completed within 7 days after your intake is received. Scans do not require a live appointment, so you can begin from wherever you are.
Where do intake forms and reports live?
Intake forms, scan reports, and treatment plans are hosted exclusively on the secure client portal at portal.dawnspain.com.
How are remedies delivered?
Your remedy can be mailed directly as a shipped tincture, or imprinted remotely, depending on the treatment choice you select.
Returning clients
Existing clients can access intake forms, scan reports, and treatment plans through the secure client portal.